Discover the benefits of renting with us

Our approach to Renting

Renting made easy with Humphrey & Brand

We are your trusted partner in finding rental properties across Surbiton, Long Ditton, Thames Ditton, Hinchley Wood, Berrylands, and Kingston. Whether you’re a corporate tenant, a family, or an individual, our dedicated team will guide you through every step of the rental process.

Rest assured, we are members of the Association of Residential Letting Agents (ARLA), the National Association of Estate Agents and The Property Ombudsman Scheme (TPOS) and abide by their strict codes of conduct. Our lettings team is well-versed in the latest lettings legislation. This ensures your complete peace of mind, knowing that both you and the landlord are fully protected.

Lisa Brand
“Throughout the duration of your tenancy, we’ll be here to support you every step of the way.”
Lisa Brand
Co-founder

Guiding you through tenant payments in detail

1
The rent
This refers to the mutually agreed-upon monthly payment for a specific property during the tenancy period.
2
A holding deposit
You’ll pay a holding deposit equal to one week’s rent to Humphrey & Brand to secure the property and begin referencing. The ‘deadline for agreement’ is typically 15 days after receipt of the holding deposit. Please note, this deposit becomes non-refundable if you provide false information, fail a right-to-rent check, withdraw from the proposed agreement, or don’t take reasonable steps to finalise the agreement when requested by the landlord or agent. If the tenancy proceeds, the holding deposit will go towards the final move-in payment.
3
A refundable security deposit
Before your tenancy commences, you will need to submit a security deposit. For properties with an annual rent below £50,000, this deposit is capped at a maximum of five weeks’ rent. For properties with an annual rent of £50,000 or more, the cap is set at six weeks’ rent. This deposit serves as security for the landlord in case of property damage, failure to return it in its original condition, unpaid rent, or violations of the tenancy agreement terms.
4
Tenancy agreement amendment fees
If changes are needed during your tenancy, such as a change of tenant, you may incur an administration charge of £50 (including VAT), or a higher amount if deemed reasonable.
5
Early tenancy termination costs
If you, as the tenant, request the early termination of the tenancy, you will be responsible for all associated expenses.
6
Utility bills
Unless specified otherwise in the Tenancy Agreement, you are responsible for all payments related to utilities (gas, electricity, water), communication services (broadband, Sky/cable TV, phone), TV license, and council tax.
7
Late rent payment
If rent payments are overdue by 14 days or more, you will be required to pay interest at a rate of 3% above the Bank of England Base Rate from the due date.
8
Key and security fob replacement
You are responsible for the safekeeping of keys and security fobs for the duration of the tenancy. Failure to do so will require you to cover the reasonable expenses associated with their replacement.

Meet your Humphrey & Brand lettings team

A group of dedicated and skilled professionals committed to delivering exceptional service and results for your property needs.
Lisa Brand
Lisa Brand
Co-Founder
t: 020 8399 1888
Laura Humphrey
Laura Humphrey
Co-Founder
t: 020 8399 1888
Paige Downton
Paige Downton
Head of Property Management
t: 020 8399 1888
Peter Tague
Peter Tague
Compliance Officer
t: 020 8399 1888

Our tenants service in detail

You can download PDF copies of all our tenants information to view our services in more detail.

Our services

Selling
Achieve the best results with our unrivaled marketing and exeptional customer service.
More about selling
Landlords
Let your home with the team that truly cares for you and your investment.
More about letting
Tenants
We have a dedicated team who will guide you through the rental process.
More about tenants
Property
managmement
Effective, efficient property management is the foundation of our service.
More about management

Featured lettings

Cranes Drive, Surbiton, KT5

£2,650 pcm

3 beds
2 baths
2 receptions
A well presented three bedroom town house located within a short walk of Surbiton mainline station and Town centre. The property comprises a fully fitted open plan kitchen/ reception room with doors leading to an easily maintained rear garden, a bright and spacious reception room, three double bedrooms and a…...
View Cranes Drive, Surbiton, KT5

Portsmouth Road, River Court Portsmouth Road, KT6

£2,350 pcm

2 beds
2 baths
1 reception
Humphrey and Brand Residential are proud to present to the market this top floor (with lift) apartment with breathtaking views of the River Thames, Hampton Court Park and beyond. Located on a sought after river road this stunning mansion block is walking distance from both Kingston and Surbiton town centre…...
View Portsmouth Road, River Court Portsmouth Road, KT6

Ditton Hill Road, Long Ditton, KT6

£2,000 pcm

2 beds
1 bath
1 reception
Located in the heart of popular Long Ditton, this well presented two-bedroom house is just a stones throw from local shops, green open spaces and falls within catchment for outstanding schools with Surbiton Mainline Station and town Centre just a short walk away. Comprising two double bedrooms, three reception rooms,…...
View Ditton Hill Road, Long Ditton, KT6

Berrylands, Surbiton, KT5

£1,650 pcm

2 beds
1 bath
1 reception
This spacious two bedroom apartment which has recently been refurbished throughout, has just become available to let. Ideally located in a quiet residential road, it is within walking distance from Surbiton Mainline Station and all that Surbiton High Street has to offer. As well as being within easy reach of…...
View Berrylands, Surbiton, KT5

Lovelace Gardens, Surbiton, KT6

£1,250 pcm

1 bed
1 bath
1 reception
A one double bedroom apartment located within a short walk of Surbiton high street and main line station. The property is very well presented and comprises a fitted kitchen which is open plan to the bright reception room. This property also benefits from residents off street parking.Council tax band C.…...
View Lovelace Gardens, Surbiton, KT6

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