Our approach to Renting

Discover the benefits of renting with us

Renting made easy with Humphrey & Brand

We are your trusted partner in finding rental properties across Surbiton, Long Ditton, Thames Ditton, Hinchley Wood, Berrylands, and Kingston. Whether you’re a corporate tenant, a family, or an individual, our dedicated team will guide you through every step of the rental process.

Rest assured, we are members of the Association of Residential Letting Agents (ARLA), the National Association of Estate Agents and The Property Ombudsman Scheme (TPOS) and abide by their strict codes of conduct. Our lettings team is well-versed in the latest lettings legislation. This ensures your complete peace of mind, knowing that both you and the landlord are fully protected.

“Throughout the duration of your tenancy, we’ll be here to support you every step of the way.”

Lisa Brand

Director

Guiding you through tenant payments in detail

The rent

This refers to the mutually agreed-upon monthly payment for a specific property during the tenancy period.

A holding deposit

You’ll pay a holding deposit equal to one week’s rent to Humphrey & Brand to secure the property and begin referencing. The ‘deadline for agreement’ is typically 15 days after receipt of the holding deposit. Please note, this deposit becomes non-refundable if you provide false information, fail a right-to-rent check, withdraw from the proposed agreement, or don’t take reasonable steps to finalise the agreement when requested by the landlord or agent. If the tenancy proceeds, the holding deposit will go towards the final move-in payment.

A refundable security deposit

Before your tenancy commences, you will need to submit a security deposit. For properties with an annual rent below £50,000, this deposit is capped at a maximum of five weeks’ rent. For properties with an annual rent of £50,000 or more, the cap is set at six weeks’ rent. This deposit serves as security for the landlord in case of property damage, failure to return it in its original condition, unpaid rent, or violations of the tenancy agreement terms.

Tenancy agreement amendment fees

If changes are needed during your tenancy, such as a change of tenant, you may incur an administration charge of £50 (including VAT), or a higher amount if deemed reasonable.

Early tenancy termination costs

If you, as the tenant, request the early termination of the tenancy, you will be responsible for all associated expenses.

Utility bills

Unless specified otherwise in the Tenancy Agreement, you are responsible for all payments related to utilities (gas, electricity, water), communication services (broadband, Sky/cable TV, phone), TV license, and council tax.