Discover the benefits of renting with us

Our approach to Renting

Renting made easy with Humphrey & Brand

We are your trusted partner in finding rental properties across Surbiton, Long Ditton, Thames Ditton, Hinchley Wood, Berrylands, and Kingston. Whether you’re a corporate tenant, a family, or an individual, our dedicated team will guide you through every step of the rental process.

Rest assured, we are members of the Association of Residential Letting Agents (ARLA), the National Association of Estate Agents and The Property Ombudsman Scheme (TPOS) and abide by their strict codes of conduct. Our lettings team is well-versed in the latest lettings legislation. This ensures your complete peace of mind, knowing that both you and the landlord are fully protected.

Lisa Brand
“Throughout the duration of your tenancy, we’ll be here to support you every step of the way.”
Lisa Brand
Co-founder

Guiding you through tenant payments in detail

1
The rent
This refers to the mutually agreed-upon monthly payment for a specific property during the tenancy period.
2
A holding deposit
You’ll pay a holding deposit equal to one week’s rent to Humphrey & Brand to secure the property and begin referencing. The ‘deadline for agreement’ is typically 15 days after receipt of the holding deposit. Please note, this deposit becomes non-refundable if you provide false information, fail a right-to-rent check, withdraw from the proposed agreement, or don’t take reasonable steps to finalise the agreement when requested by the landlord or agent. If the tenancy proceeds, the holding deposit will go towards the final move-in payment.
3
A refundable security deposit
Before your tenancy commences, you will need to submit a security deposit. For properties with an annual rent below £50,000, this deposit is capped at a maximum of five weeks’ rent. For properties with an annual rent of £50,000 or more, the cap is set at six weeks’ rent. This deposit serves as security for the landlord in case of property damage, failure to return it in its original condition, unpaid rent, or violations of the tenancy agreement terms.
4
Tenancy agreement amendment fees
If changes are needed during your tenancy, such as a change of tenant, you may incur an administration charge of £50 (including VAT), or a higher amount if deemed reasonable.
5
Early tenancy termination costs
If you, as the tenant, request the early termination of the tenancy, you will be responsible for all associated expenses.
6
Utility bills
Unless specified otherwise in the Tenancy Agreement, you are responsible for all payments related to utilities (gas, electricity, water), communication services (broadband, Sky/cable TV, phone), TV license, and council tax.
7
Late rent payment
If rent payments are overdue by 14 days or more, you will be required to pay interest at a rate of 3% above the Bank of England Base Rate from the due date.
8
Key and security fob replacement
You are responsible for the safekeeping of keys and security fobs for the duration of the tenancy. Failure to do so will require you to cover the reasonable expenses associated with their replacement.

Meet your Humphrey & Brand lettings team

A group of dedicated and skilled professionals committed to delivering exceptional service and results for your property needs.
Lisa Brand
Lisa Brand
Co-Founder
t: 020 8399 1888
Laura Humphrey
Laura Humphrey
Co-Founder
t: 020 8399 1888
Amanda Wilks
Amanda Wilks
Head of Management
t: 020 8399 1888
Paige Barber
Paige Barber
Lettings Client Manager
t: 020 8399 1888
Yariela Evans
Yariela Evans
Lettings Consultant
t: 020 8399 1888
Peter Tague
Peter Tague
Compliance Officer
t: 020 8399 1888

Our tenants service in detail

You can download PDF copies of all our tenants information to view our services in more detail.

Our services

Selling
Achieve the best results with our unrivaled marketing and exeptional customer service.
More about selling
Landlords
Let your home with the team that truly cares for you and your investment.
More about letting
Tenants
We have a dedicated team who will guide you through the rental process.
More about tenants
Property
managmement
Effective, efficient property management is the foundation of our service.
More about management

Featured lettings

Ditton Grange Drive, Surbiton

£6,500 pcm

5 beds
3 baths
3 receptions
A wonderful detached family home located in a much sought after private road located just 0.8 miles away from Surbiton High Street and mainline station. On the ground floor there is a stunning reception room with a wood burner and an additional reception room, both of which have views of…...
View Ditton Grange Drive, Surbiton

Villiers Avenue, Surbiton

£2,500 pcm

2 beds
2 baths
1 reception
A fantastic two bedroom apartment conveniently located in the heart of Surbiton, just a few minutes walk to the Town Centre and Mainline Station. Built two years ago, the property has been finished to a very high standard and boasts an open plan reception room with modern kitchen with integrated…...
View Villiers Avenue, Surbiton

Lovelace Road, Surbiton

£2,000 pcm

2 beds
1 bath
1 reception
A well presented and spacious ground floor two bedroom apartment located on a popular, tree lined road. Situated just a stones throw from Surbiton Mainline Station, town centre and local transport links, this larger than average apartment comprises two double bedrooms, a large reception room with doors onto well maintained…...
View Lovelace Road, Surbiton
Let

Who we partner with…

We use cookies on this website. You are free to manage cookie settings via your browser at any time. To learn more about how (and why) we use cookies, please take a look at our Privacy Policy.

Ok, got it!

Stay informed & sign up for exclusive updates

Be the first to know about our latest listings, local news, industry insights, and expert advice. Join our regular newsletter for exclusive updates and valuable information.

By submitting your email, you are acknowledging your have read and agree with our privacy policy.